Important Information for Internet Banking and Telephony Users
Due to essential maintenance which is being carried out on our systems in mid to late November, certain services for your account will be unavailable.
Ahead of this maintenance we wanted to inform you of the effect this will have on access to your account during this period. The table below sets out the date and times these services will be unavailable.
|
Saturday 14th/Sunday 15th |
Saturday 22nd/Sunday 23rd November 2009 |
|
| Telephone Banking |
Unavailable for 4 hours between Sat 22.00-Sun 02.00 (UK time) |
Unavailable for 27 hours between Sat 03.00-Sun 06.00 (UK time) |
| Online Banking |
Unavailable for 4 hours between Sat 22.00-Sun 02.00 (UK time) |
Unavailable for 27 hours between Sat 03.00-Sun 06.00 (UK time) |
These times were chosen in order to cause the least amount of disruption however we do understand that some people may be inconvenienced by this maintenance therefore if you are effected please accept our apologies.
You should therefore make sure that if there is anything you would ordinarily use the effected services for during the temporary switch off period then this is taken into account during the weekends of 14th to 15th November 2009 and 22nd to 23rd November 2009.
